COST SAVINGS

• Save a minimum of $9,000+ per year (based on a $45K DOS salary)

• Redirect funds toward marketing and revenue growth

• Flat monthly fee – simple and predictable

• No taxes, bonuses, or benefits to manage

• Zero overhead or hidden expenses
  
  

ALWAYS STAFFED & READY

• Access to proven industry sales professionals

• Guaranteed coverage without adding pressure to your GM or operations team

• Weekly and monthly reporting for full transparency

• Advanced tools and resources to shift share and capture BT business

• Google Form lead response system for instant tracking

• Templated, organic, and effective responses for fast proposal turnaround
  
  

PROACTIVE DIRECT SALES SUPPORT

• Group and rate loading assistance

• Business research and analytics

• Clear, consistent communication flow

• Revenue management collaboration

• Multi-brand production insights

• Armored contracts to minimize liability

• Meetings and event sales support

• Secure cloud-based file sharing and storage

Virtual Hotel Sales | $2,000 per property

Gain the power of a full-service sales manager without the overhead. We cover every segment, seize every opportunity, and handle every detail to keep your hotel competitive, visible, and consistently booked. Our experienced sellers operate as a seamless extension of your team combining market insight, brand expertise, and proactive outreach to deliver measurable results across all key revenue channels.

Business Transient (BT)

We target and secure both Local and National Accounts through comprehensive market research and A360 data extraction for precision prospecting. Our team manages every aspect from daily in-house and arrival prospecting to outside sales calls, RFP responses, and business case submissions.

We handle contract preparation, renegotiations, and rate loading (per brand standards) while providing detailed BT performance reporting and analysis to guide your revenue strategy.

Group Sales

Speed and consistency define our approach. We offer an instant proposal process for rapid turnaround and templated legal terms for brand alignment. Our virtual sellers deliver minimal lead response times, build partnerships with travel agencies, and negotiate cost-saving agreements to protect profitability.

From contract creation and group block loading to execution and follow-up, we manage it all — efficiently and effectively.

Marketing Support

We extend beyond sales with comprehensive marketing services to keep your hotel visible and on-brand:

• Hotel content updates and brand.com audits to ensure accuracy and optimization

• Brand messaging across social media, websites, and marketing campaigns

• Expertise in College NIL agreements and trade-of-services promotions

• Creative design services including digital campaigns, brand collateral, logo, and web design

• Search Engine Optimization (SEO) to enhance visibility and drive traffic

• Strategic guidance on brand programs (e.g., IHG Ignite, Marriott METT)

• Promotion and package creation tailored to your market’s unique needs

With Pivotal’s Virtual Hotel Sales Support, your property gains a dedicated, data-driven, full-service sales solution that covers every base — from Business Transient and Group Sales to Marketing and Brand Positioning.

We don’t just support your hotel, we sell it, grow it, and position it for long-term success.

When you need proven leadership fast, our senior-level sales experts are ready to step in. Whether it’s a transition, new opening, or a period requiring immediate impact, we deliver seasoned professionals who execute strategic sales plans, build high-performing teams, and adapt effortlessly to any brand environment. We’re prepared to deploy immediately ready to deliver results from day one.